Current Student FAQs
Q: Is ECC still teaching?
A: ECC has moved all classes to a virtual classroom. This means there are no classes on campus until further notice.
Q: What does virtual classroom mean?
A: It means that all classes are delivered live according to the current timetable. This is an online learning environment that ECC is offering through the Zoom communication platform.
Q: Do I still have access to learning support?
A: Yes, the ECC Learning Support Officer is still available to assist students with:
- Language skills
- Study skills
- Basic IT skills
- Numeracy skills
Please feel free to email Arman with any study or assignment related questions at email@example.com
Q: What impact will this have to my student visa?
A: The Department of Home Affairs has the updated information on there website for international students.
Q: I want to return home during the closure, can I continue my studies online?
A: Our classes are based in Perth time zone and are live from 8.30am to 5.30pm according to the current timetable. It is your responsibility to keep to these times.
Q: Will online attendance be monitored?
A: Attendance will be monitored using the live zoom sessions.
Q: Will there still be exams this semester?
A: All exams will be replaced by alternative assessments.
Q: I am currently studying ELICOS/AEP at ECC. Will I be able to progress to my chosen Diploma/PQP or degree?
A: ECC is committed to ensuring that you will not be disadvantaged and are able to continue your studies at ECC and ECU. We ask that you continue to engage with our team to support you through this process.
Q: What support is available if I am stressed or anxious about COVID-19?
A: Current students can access ECC’s free confidential counselling on (08) 6279 1144 or email at firstname.lastname@example.org during office hours. Students can also access Lifeline’s free confidential crisis support line on 13 11 14 (24 hours a day).
Other resources for your health and wellbeing can also be found on Study Perth Website.
Q: What can I do to protect myself and others from COVID-19?
- Stay at home if you are unwell
- Practice social distancing
- Avoid gatherings
- Wash your hands often with soap and water, or hand sanitizer
- Cover coughs and sneezes with a tissue or use your inner elbow
- If you have arrived from overseas, you will need to self-isolate for 14 days
Q: What should I do if I suspect that I may have symptoms of COVID-19?
- Stay home and remain calm
- Call the WA COVID-19 Hotline on 1800 020 080 (24 hours a day)
- If the WA COVID-19 Hotline is busy, call Healthdirect on 1800 022 222 (24 hours a day).
- Or call your doctor
- DO NOT enter the doctor’s practice without calling ahead and asking for their advice
- DO NOT go to work, school or public areas
- DO NOT use public transportation, taxis or rideshare services until cleared by the public health unit
- If you are a student, contact Student & Academic Services by emailing Justask@ecc.edu.au or by calling +61 (0) 8 6279 1100 and advise of your situation
Q: As a current international student, are Covid-19 diagnoses and treatments covered by my Overseas Student Health Cover (OSHC)?
A: Please check with your respective OSHC provider for more information.