Student Services, Safety and Wellbeing

At Edith Cowan College (ECC), we understand that the transition to university level study can be difficult for some students. Because things do not always go the way we had planned or problems of an academic or personal nature arise, a range of support services are made available to you during your studies at ECC.

Student Activities

We understand that for students, the main reason they are in Australia is to study. However, participating in extra-curricular activities and getting out and about is important too. ECC encourages you to interact and enjoy your experience by taking a break from your studies and having some fun and participating in extra-curricular activities. By being involved in non-academic interests whilst studying you will be able to develop a network of friends and to broaden your outlook and skills.

Visit ECU's Sports and Recreation website for ideas and sporting teams.

Events, Activities and Adventures

You can also join a variety of events, activities and adventures (for example, skydiving and whale watching) organised by numerous clubs and societies in Perth. From recreation to religion, from sport to politics, they cater to every interest.

If you or a group of your friends have a particular interest in an activity, that you believe others might also been interested, please come by and speak to our Student Counsellor or someone on the student services team, who may be able to help you organise such an outing for you!

Student Safety and Wellbeing - Respect. Now. Always.

Edith Cowan College is committed to ensuring all students, staff and stakeholders are able to study and work in a safe environment, free of harassment or inequality. ECC will not tolerate any behaviour that constitutes bullying, harassment, sexual assault or discrimination.

In collaboration with ECU, ECC students and staff are protected by ECU Security Services and supported by the ECC Student Counsellor and ECC management.

In the event of any incident, ECC will provide support and where possible, liaise with external emergency services, professional counselling services and/or community and religious organizations. Whether the incident occurs on or off campus, if it affects your studies, ECC staff will offer whatever assistance we can to help.

The ECC Student Counsellor provides free and confidential counselling services to currently enrolled ECC students who are experiencing difficulties that may impact on their ability to study.The Student Counsellor can offer emotional support to help you to find solutions to your problems or provide advice on how best to cope with these issues.

If you need specialised support or treatment, the Student Counsellor will provide guidance and/or referral letters. The Student Counsellor is willing and able to discuss any topic including:

  • Difficulties with studying, worrying about achievement, doing presentations and exams
  • Finding study, life and work balance
  • Homesickness and difficulties in adjusting to life in Australia
  • Issues around identity or sexuality
  • Relationship problems
  • Sexual assault
  • Sexual health, pregnancy or contraception
  • Stress, anxiety or depression
  • Thoughts about self-harm or suicide
  • Time management


If you need someone to talk to or want to share a personal problem in absolute confidence or to seek professional counselling, contact the ECC Student Counsellor


  • Joondalup Campus Telephone: 6304 5618
  • Mount Lawley Campus Telephone: 9370 6814


  • National Hotline for Domestic Violence and Sexual Assault - if you or someone you know is a victim of domestic violence or sexual assault, contact the National Hotline on 1800 737 732.
  • National University Support Line - if you or someone you know has been a victim of domestic violence or sexual assault, contact the National Support Line on 1800 572 224.
  • Sexual Assault Resource Centre (SARC) - if you or someone you know has been sexually assaulted, contact SARC 24/7 on 9340-1828 or


ECU Security can be called 24hours a day, 7 days a week on 6304-3333 then Dial 1 for the Joondalup or Joondalup Campus West or Dial 2 for Mount Lawley


  • Call 000 from a landline or
  • Call 112 from a mobile

For police matters that are not emergencies

Police - call 131 4444


See for information on:

  • Bullying, Harassment and Discrimination Policy
  • Complaints and Appeals Policy
  • Equal Opportunity Policy
  • Student Wellbeing, Counselling and Support Policy
  • Underage Students (Minors) Policy

Staying Safe in Perth

For information about Staying Safe in Perth in your language, take a look at:

Students are encouraged to use the support services available and to contact the friendly staff at ECC for advice and assistance as soon as they are finding things a little difficult. Remember, ECC is here to help students achieve success within their chosen program of study!

Health Services

ECU Health & Medical Services is located on ECU Mt Lawley Campus at Building 8 and at Joondalup at Building 6.

The Heath & Medical Services provide:

  • General Practitioner consultations/Specialist referral
  • Sports medicine and treatment of sports injuries
  • Diving medicals
  • Pre-employment medicals
  • Travel vaccinations and health advice
  • Contraception advice
    • Morning after pill available with counselling
  • PAP smears
  • Pregnancy testing
  • STD screening
  • Minor surgery (e.g. removal of skin lesions and suturing)
  • ECG
  • Blood tests (e.g. Cholesterol, AIDS, Hepatitis B)
  • Asthma checks
  • Immunisations (e.g. Hepatitis B, Tetanus boosters)
  • Counselling lifestyles, drug and nutrition
  • Nursing services
  • Physiotherapy and massage

If you need to visit a G.P. (a doctor) or need medical assistance:

ECU's Student Health Service on Mt Lawley campus: 9370 6814. Operates normal office hours, Monday to Friday.

ECU's Student Health Service on Joondalup campus: 6304 5618. Operates normal office hours, Monday to Friday.

If you are not able to get an appointment, you can go to a GP who direct bills through OSHC. Go to:

Call healthdirect Australia 1800 022 222 or visit

healthdirect Australia is a toll free 24 hour, seven day a week health advice line to all people calling from within Western Australia. healthdirect's experienced nurses provide immediate professional advice on how urgent a health concern is and what to do about it.

Public hospitals have a 24-hour Accident and Emergency department. You should only use these services in an emergency. If visiting an accident and emergency department at a hospital, a nurse will assess the situation and if it is not deemed to be an emergency, the waiting time to see a doctor may be 3 or 4 hours.

If you will be missing a class / classes remember to get a Medical Certificate. Attach the Medical Certificate to the completed Explained Absence Form, ask your lecturer to sign it and take it to Reception within 3 working days.