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Academic support services

Meet your support network: Learning Advisors, Academic Program Coordinators and the Student & Academic Services Team.

Academic/Learning support

ECC has dedicated Learning Advisors to support your studies. You can make one-on-one appointments via email at learningsupport@ecc.edu.au or by completing this online form.

We can help you with:

  • Language skills (writing, reading, listening, speaking, grammar, vocabulary & pronunciation)
  • Study skills and academic writing (planning studies, time management, citation, referencing, etc)
  • Basic IT skills (Microsoft Word, PowerPoint, Excel, Internet Search, Google Drive)
  • Numeracy skills

Peer Mentoring

ECC supports students in Computing/IT and Engineering through its Peer Mentoring Program. Our peer mentors are experienced students who have successfully completed these units and understand the academic challenges you may be facing.

Peer mentoring provides a friendly and supportive learning environment where you can ask questions, clarify concepts, and build confidence in your studies.

Some units have peer mentors embedded in class, where mentors work alongside students during scheduled classes. In other units, peer mentors are available outside class time through one‑on‑one or small group sessions, depending on availability.

Peer mentors can help you with:

  • Understanding core concepts
  • Problem-solving and worked examples
  • Assessment preparation

How to access peer mentoring

To find out more about peer mentoring availability for your unit, or to request individual or small group support, please contact: PeerMentor@ecc.edu.au

 

Support for your course

If you have specific questions about your course, feel free to contact our Academic Program Coordinators directly:

Student and Academic Services Team

The Student and Academic Services Team is here to help every student during their studies. If you have any questions, you can just ask.

Email: justask@ecc.edu.au

Phone: +61 8 6279 1100

 

JOONDALUP CAMPUS                                               

10 Injune Way, Joondalup WA 6027

8am – 4pm Monday to Friday

(closed 9.30-11am Tuesdays)

 

Student Support Resources

eCAFE is our digital hub for current students.

Here you will find:

  • Getting Started resources
  • Student Forms
  • Steps to Success Online Workshop
  • IT Tools
  • FAQ’s

and more! ACCESS eCAFE HERE 

Student E-cafe
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