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Hotel Management

The Diploma of Hotel Management will prepare you for a range of employment opportunities in the tourism and hospitality sectors.

Course overview

This course has been Accredited by TEQSA as an AQF Level 5 – Diploma course.

Diploma of Hotel Management (Year 1) provides you with an overall perspective of business processes and fundamental skills relating to the hospitality and tourism industries. The units you will study are designed to enhance your learning experience, and provide you with the underpinning knowledge necessary to prepare you for further studies at university level.

Diploma of Hotel Management (Year 2) graduates will be suitably equipped to work in commercial enterprises under supervision, in hospitality and tourism-related positions that require the skills they have gained in their Diploma. Students who complete the ECC Diploma of Hotel Management (Year 2) will receive up to 8 units (120 credit points) advanced standing, the equivalent of the first year, in the respective bachelor’s degree at ECU. A minimum of 50% pass in all units is required for progression to ECU.


Year 1: 8 units (8-12 months)
Year 2: 8 units (8-12 months)

Intake Dates

Year 1: February, June, October
Year 2: February, June, October

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Campus Location

ECU Joondalup Campus West

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International Fees

2024 Year 1: A$26,000
2024 Year 2: A$30,500


Domestic Fees

2024 Year 1: A$16,400
2024 Year 2: A$17,500

FEE-HELP available

Leads to ECU

Your Diploma of Hotel Management can lead into ECU second year of below degrees:

  • Bachelor of Hospitality and Tourism Management – 2 years
  • Bachelor of Commerce majoring in: Accounting, Accounting & Finance, Event Management, Finance, Health Management, Human Resource Management, International Business, International Hotel and Resort Management, Law in Business, Management, Marketing, Project Management, Sport Business, Tourism and Hospitality Management – 2 years

Diploma of Hotel Management (Year 1)

CRICOS Code 092034F

The program consists of 8 units of study and can be completed over 2 or 3 trimesters, and provides opportunities for scaffolded learning and the development of core academic and employability skills. Students will study the 5 core units outlined below, plus 3 Year 1 Electives.

This course will provide students entry into ECC Diploma of Hotel Management (Year 2).

This unit introduces the foundations of academic writing – from library research using databases, selection of approved academic resources, to writing paragraphs and essays, using the APA referencing system and delivering oral presentations using multi-media.  The unit also includes essential study skills to assist with time management, note-taking and the use of memory aids for study purposes.

Pre-Requisite Units: None

Tuition Pattern: Weekly 3hr Class

Credits: 15

This unit develops knowledge and skills in computing systems – software, hardware, digital security, communication networks, internet, information and data management. Students will develop their digital literacy and gain practical skills in specific computing applications from the Microsoft Office Suite. Students will also be introduced to some basic hands-on skills in program design using Pseudocode.

Pre-Requisite Units: None

Tuition Pattern: Weekly 3hr Class

Credits: 15

This unit is designed for students who require a general mathematics background suitable for studies in business, health sciences and computing/IT courses.  Students will learn to use a scientific calculator and develop critical thinking skills to identify, analyse, synthesize and solve mathematical calculations in arithmetic, statistics, algebra, functions and their graphs, optimisation, sequences, series, growth and decay, trigonometry, geometric sequences, series, set theory and interest.

Pre-Requisite Units: None

Tuition Pattern: Weekly 3hr Class

Credits: 15

Students will identify, analyse and apply communication, social and intercultural skills for effective interpersonal and workplace relationships.  This unit develops written skills, oral presentation skills and research skills, to prepare students for academic or professional environments.  Students will make connections between learning and future employability through topics such as effective workplace relationships, negotiation, managing conflict, and skills for teamwork and leadership.

Pre-Requisite Units: None

Tuition Pattern: Weekly 3hr Class

Credits: 15

This unit introduces concepts and skills used by managers to propose, plan, secure resources, budget and lead project teams to successful project completion.  Students will examine and apply fundamental principles, strategies and approaches for project management in a variety of contexts that are universally applicable across organisations and project types.

Pre-Requisite Units: None

Tuition Pattern: Weekly 3hr Class

Credits: 15

ICS100 Intercultural Studies

The unit introduces students to intercultural interaction in the contemporary world, focusing on multiple and diverse audiences, modalities, globalisation, cultural symbols and values, language, and interpretations of intercultural sites. Accounting for the international students’ experiences, they are given a practical introduction to relevant processes leading to expanding their cultural knowledge. Global citizenship, including intercultural communication skills, is introduced and enhanced, focusing on cultural diversity and contemporary implications for professional practice. Students will explore, report and present on their intercultural communication journey, and its’ relevance to their discipline / professional interests.

CPT100 – Information Design

This unit introduces fundamentals of information design and how best to present information using graphics, colour and layout.  Students will investigate principles and elements of visual communication – and learn to apply them in practical workshops.   It includes a range of information products (paper-based media, way-finding systems, exhibition installations, desktop publishing and electronic media) and uses desktop publishing to plan, coordinate, evaluate and justify choices in the development of a website and other information products.

BUS129 – Introductory Marketing

This unit explains theoretical principles/practices for marketing in changing environments.  It introduces fundamental marketing concepts across many institutions (government, manufacturing, services and not-for-profit sectors) and how marketing concepts are applied in the real world.   Students identify, analyse and combine key marketing tools to develop a marketing mix for specific markets and market segments; identify, collect and evaluate data for different marketing requirements and apply them in simulated contexts.   Students will also investigate social media and develop communication skills as part of a marketing campaign pitch.

Pre-Requisite Units: None

Tuition Pattern: Weekly 3hr Class

Credits: 15

Diploma of Hotel Management (Year 2)

CRICOS Code 092034F

The course consists of 8 units of study and can be completed over 2 or 3 trimesters.

Incorporating hands-on activities, reflective practices, and opportunities for feedback, students within the unit create and articulate their own personal brand. The unit explores the fundamentals of culture and the importance of cross-cultural literacy, as well as the principles of effective professional communication. Key experiences throughout the unit are documented within an electronic portfolio which can be added to throughout students’ academic career, and used when applying for positions.

This core unit equips students with the knowledge and skills to communicate effectively within Australian academic and professional environments. Students acquire essential skills – selecting, summarising, evaluating information, applying knowledge to a range of oral and written tasks, within simulated workplace scenarios. Language literacy is embedded through scaffolded tasks, enhanced feedback, and within assessment criteria the unit uses case studies to acculturate students to Australia workplaces and university environments.

This unit covers the complexities presented by F&B operations and management. Students learn skills in menu design and management, operating and control practices, and examine emerging trends in the industry. Students also gain an understanding of the importance the guest plays in a successful food and beverage operation.

This unit introduces principles/concepts of marketing that encompass the marketing planning process, marketing environment, consumer behaviour, market segmentation, and marketing mix elements. The unit’s major feature is the trimester-long marketing plan project based on a marketing case.

This unit examines the relationship between delivering superior guest service and the behaviours of people and systems involved in this delivery. It focuses on creating a culture of superior guest service through strategy, staff and systems development, implementation and evaluation. It places particular emphasis on the application of theory to challenges likely to confront managers today and in the future in the endeavour to deliver superior guest service. Case studies, exercises and field research are used to illustrate superior guest service issues within the hospitality and tourism context.

This unit aims to provide an overview of the contemporary global tourism and hospitality industries providing a foundation from which students can make informed choices later in their program. It reflects on a number of models relating to hospitality and tourism supply and demand from a managerial perspective. Through an experiential field trip, the unit also allows students to apply theoretical principles and investigate the economic, environmental and sociocultural impacts of hospitality and tourism in an applied industry setting.

This unit introduces students to the complex external environment in which businesses operate. The disruptive power of new technologies, rapid social change and shifting political scene are just some of the factors that influence how managers make business decisions. Students trace product and service development practices of businesses and explore new ways of connecting and engaging with customers and stakeholders at a local, national and international level.

SBL1100D Foundations of Business

This unit provides learners with a broad overview of the various disciplines and functions within a business and how they interrelate to create value. Key business dimensions such as structure, type, sector and purpose are explored in the local, national and international contexts. The unit also illustrates the connection between business ethics, legal and regulatory frameworks, and the responsibility of business in society.

SBL1400D Introduction to Business Analytics

The unit provides students with a basic understanding of business analytics using Excel, and exposure to various other business intelligence systems and tools. It aims to provide students with an early appreciation of the fundamentals of using analytic skills to enhance reasoning in business decision-making across various business disciplines, and to solve complex problems through anticipating change and managing risk factors.

ACC1100D Accounting

This introductory unit is designed to help students understand, prepare and use financial reports such as a balance sheet, income statement and a statement of cash flow. It covers a range of financial and managerial accounting issues with an appropriate mix of theory and practice.

ECF1110D Economics

This unit’s main focus is ‘economic literacy’: being able to recognise, understand and apply the economic principles which give us insight into personal, corporate and government behaviour. Its secondary focus is to introduce techniques which economists use to help them think logically about problems and their solutions. This unit provides students with an ‘economic toolkit’ which will be useful in many situations in the future. The unit also emphasises the application of economic concepts to the current climate in Australia and internationally.

ECF1120D Finance

This unit focuses on theory and practical fundamentals of finance. It introduces evaluation models used by financiers to evaluate assets/investments. It also covers basic principles of time value of money, calculating repayments on loan/mortgages, valuing bonds and shares, and their role in the firm and the marketplace.

Pre-Requisite Units: None

Tuition Pattern: Weekly 3hr Class

Credits: 15

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