Skip to Main Content
Student and Staff Portal Contact Us Apply Now
Student and Staff Portal Contact Us Apply Now

YOUR MENTAL HEALTH AND WELLBEING MATTERS

Our Student Counsellor provides confidential counselling to support student's mental health, and wellbeing.

Student wellbeing resources

Use these resources for tips on staying healthy, happy and safe while you complete your studies with us.

Access wellbeing resources

Confidentiality. Advocacy. Support. ECC is here for you.

Our student counsellor offers confidential support to enrolled students, designing personalised assistance and providing guidance or referral letters if needed.

What Topics Can I Discuss?

Academic

  • Difficulties with studying and achievement
  • Presentations and exams
  • Time management
  • Study, work, and life balance

Emotional Wellbeing

  • Stress, anxiety or depression

  • Thoughts about self-harm or suicide

  • Homesickness & adjusting to life in Australia

Relationships & Identity

  • Relationship problems
  • Issues around identity or sexuality

Health & Safety

  • Gender Based Violence
  • Sexual health, pregnancy or contraception
  • Stress about physical health

Grief & Loss

  • Death of a family member, close friend or fellow student
  • Death of a pet

Financial

  • Worries of homelessness
  • Employment concerns

Why use this service?

 

Free Service

This Support/service is free for students of ECC.

Specialised Support

Our counsellor will provide guidance and/or referral letters if required for specialised care.

Adaptability

Ability to discuss multiple topics and issues you may be experiencing

Contact Counsellor 

Page Section

EMAIL

counsellor@ecc.edu.au

PHONE

+61 (0)8 6279 1100

Submit Form

Form

External Contacts

Page Section

Mental Health Emergency Response Line (24/7)

1300 555 788

MH Emergency Website

Lifeline WA (24/7)

13 11 14

Lifeline Website

In An Emergency

 CALL: 000

Answers to some common questions we get

Is there somewhere private I can go to on campus?

If you need a space to relax and unwind, ECU Joondalup campus across the road has study spaces for students who want to relax between classes.

What if I need help now?

Call 000 immediately if you or someone else is in physical danger or experiencing a life-threatening medical emergency.

For urgent counselling, mental health support, and crisis assistance in Western Australia and Australia, use the following free 24/7 contacts:

Immediate Crisis & Mental Health Support

  • Lifeline: Call 131114 for 24-hour crisis support, suicide prevention, and telephone counselling.
  • Mental Health Emergency Response Line (WA Metro): Call 1300 555 788 for 24/7 urgent mental health assessment and intervention in the Perth metropolitan area.
  • Suicide Call Back Service: Call 1300 659 467 for free 24/7 telephone, video, and online counselling.
  • Beyond Blue Support Service: Call 1300 22 4636 for 24/7 free, confidential brief counselling.
  • Crisis Care (WA Department of Communities): Call 08 9223 1111 (Metro) or 1800 199 008 (Country) for urgent help with homelessness, family violence, or hardship.
How long will I need to wait for my appointment?

Once you have contacted the counselling service, your counsellor will respond to your email as soon as possible. Depending on the current wait times, there may be a short wait for an appointment.

Will someone respond to questions over the weekend and after hours?

There will not be a response after hours or on the weekend, however the counsellor will get any messages as soon as possible withing normal working hours. If it is a life threating emergency call 000 immediately or call one of our external contacts.

What happens after I submit the form/ send email?

The form is sent directly to the counsellor where she reviews it, then is kept in a confidential file which is not distributed.

Who can view the information I send?

Only the counsellor and yourself.

Confidentiality

Explore How Edith Cowan College Counsellor Services Uphold Professional Confidentiality

  • Your counselling sessions and personal information are treated confidentially.
  • Information is collected only to provide counselling and support services.
  • Your information is stored securely and accessed only by authorised staff when required.
  • Information will not be shared without your consent, except where required by law.
  • Confidentiality may be broken if there is a serious risk of harm to you or someone else, or where legal obligations require disclosure.
  • You may request access to or correction of your personal information.

For more information, please refer to the ECC Privacy Policy.

 

Privacy Policy
Back to Top